Frequently Asked Questions

Get Your Questions Answered Before You Begin

Starting therapy may come with several questions. Perhaps you are wondering which service is best for you or how you should go about choosing a therapist and starting your first session.

Some of the most common questions asked by prospective clients who consider therapy with Resilience Therapy in Hawaii have been answered below. If you have any additional questions, our team will be happy to answer them.

Therapy Services

How Do I Know If Therapy Is For Me?

Therapy is not only for those who have experienced a serious crisis in their lives. You can consider seeking support if you are facing problems such as anxiety, depression, stress, relationships, changes in your life, personal development, and other concerns. If you are having a problem in your life or would like some professional help to overcome it, you might want to try therapy.

How Do I Choose a Therapist?

Choosing a therapist is a highly individual process. You can visit our therapists page to learn more about our providers' qualifications, clinical backgrounds, specializations, and treatment methods. If you're unsure which therapist may be the right fit, please contact us, and we'll help you explore your options for online therapy.

Do I Have To Know Which Treatment Method I Should Try?

Not at all. You do not have to diagnose yourself or make a choice regarding the therapy method before coming to us. Our providers will talk to you and decide which method would suit you best.

Can I switch therapists if I feel another provider is a better fit?

Sometimes finding the right therapeutic relationship takes time. If you feel that you should be seeing someone else, you can talk to our staff about it.

What Kind of Concerns Can You Help With?

We provide services for a variety of concerns that could include anxiety, depression, trauma, grief and loss, stress, burnout, relationship and family issues, life transitions, self-esteem, emotion regulation, or other personal or mental health concerns.

Are There Diverse Approaches to Treatment Available?

Yes. Our therapists use different treatment approaches based on their training, clinical experience, and each client's needs. If you'd like to learn more about a particular approach or aren't sure which may be right for you, please contact us.

Sessions

What Happens in the First Therapy Session?

In your first session, you have a chance to discuss what brings you to therapy, what your experiences have been like, and what your hopes and expectations are from therapy.

How Long Is a Therapy Session?

Therapy sessions typically last 45–50 minutes for individual appointments. Initial intake appointments and couples or family sessions may last around 60 minutes. Session lengths may vary depending on the type of service and your therapist.

How Frequently Do People Have Therapy Sessions?

People go to therapy sessions at varying frequencies. This depends on your needs, goals, and circumstances.

How Many Appointments Will I Need?

This varies. There is no set limit on the number of appointments needed. Some people want to address an issue and will be in short-term therapy, while others may prefer longer-term care. You can discuss your needs and preferences with your therapist.

What If I'm Not Sure What to Talk About?

You don’t need to come up with anything to talk about beforehand. Your therapist will help facilitate the discussion and can assist in finding a path to discover your thoughts.

Are My Conversations in Therapy Private?

Yes, your sessions are strictly confidential under HIPAA laws. Limited legal exceptions (such as safety risks to yourself or others) will be clearly explained during your intake process.

Telehealth

How Does Teletherapy Work?

Online therapy means that your sessions will take place via the telehealth platform, which is designed to provide you with privacy and a safe and comfortable environment for your therapy.

Is Telehealth Therapy Available in All of Hawaii?

Telehealth therapy is available throughout Hawaii from Resilience Therapy Hawaii, based on provider availability, professional requirements, and appropriateness for your situation.

What Do I Need for Telehealth Therapy?

You will likely require access to a computer, tablet, or smartphone with a camera and microphone, internet, and privacy at your location.

Is Couples Therapy Available Through Telehealth?

Couple teletherapy sessions may be available, but this depends on the individual therapist, type of session, and circumstance. Contact the clinic to learn if couple teletherapy sessions would be appropriate for you.

Is Family Therapy Available Via Telehealth?

Some family therapy treatments can be provided through telehealth sessions. Whether it is appropriate depends on the circumstances, so discuss this with the clinic when making arrangements for therapy.

Providers

How Do I Choose the Right Provider?

Firstly, check out each provider’s profile. Learn about their education, years of experience, specialties, types of therapies, and types of clients they are used to working with.

Can I Ask for a Certain Therapist?

Sure. If there is a certain provider you want to work with, you are welcome to ask about the possibility of scheduling appointments with them.

What Are Your Providers' Qualifications?

Resilience Therapy Hawaii is a group practice that consists of providers with different credentials, educational backgrounds, and clinical experience.

Is It Possible to See Several Providers?

It depends. Your treatment will mostly take place with one appropriate provider, but you can discuss switching to another provider if necessary.

Finding the Right Care

What Should I Do If I Am Uncertain of My Therapy Needs?

There is nothing wrong with not being sure about which treatment is right. Begin by discussing what you are going through, not the therapy.

Can I Ask Questions Before Scheduling?

Of course. Contacting us doesn’t automatically commit you to therapy. You can inquire about providers, services, and the process so you know what to expect.

What Happens if I Have Multiple Issues?

Multiple concerns often coexist. For example, anxiety could be related to a problematic relationship, stress could be affecting your family dynamics, or significant changes in your life could affect your emotional well-being. Your therapist will consider the whole situation instead of isolating one issue.

How Do I Begin?

First, look through our providers and services and then reach out to Resilience Therapy Hawaii to discuss your needs and available options. There’s no need to have everything sorted out before taking the first step.

Insurance & Payment

Do you accept insurance?

Yes, Resilience Counseling accepts insurance. Coverage and co-pays vary depending on your insurance plan and benefits. We recommend verifying your coverage before your first appointment.

Which insurance plans do you accept in Hawaii?

We accept HMSA, UHA, Med-QUEST, TRICARE, HMAA, UnitedHealthcare (UHC), Humana, AlohaCare, and Veterans Affairs (VA).

Our team can assist with benefits verification if needed.

What are your self-pay or out-of-pocket rates?

For information about our self-pay rates, please get in touch with our team. We'll be happy to share our pricing details and answer any questions you may have.

Find a Therapist That’s Right for You

Starting Your Journey Doesn't Have to Be Complicated

There is no need for you to have a clear plan before reaching out to us. With providers who hold a variety of certifications, experience levels, specialties, and practices, we’ll offer a choice to fit your preferences.

Learn more about our providers and see whose approach suits your needs the best.